Archive

Archive for July, 2008

Pain free long distance calling

July 29th, 2008

Right off the bat: I love Rebtel. (For transparency: I have worked with them with marketing activities, but trust me when I say that this blog post is from the heart.)

I just got off the phone with my good friend Kevin. I had his US number handy, added it to my Rebtel account and dialed my local number. We spoke for about half an hour, and it cost me $0.3. That is approximately 100 (you read it right!!) times more less (thanks for finding the error, Anders) than it would have cost if I called using my regular cellular service.

Also, Kev noticed that his caller ID displayed a local number. “Can I use it to call you” he asked. “But of course”, I said and continued “and you will never pay more than that local call”.

I know that it might sound dumb or corny, but Rebtel has made me a better communicator. When it comes to US bound phone calls from Europe, cost simply is no longer a barrier.

David

Yahoo Answers - the secret weapon

July 29th, 2008

I was about to write that Yahoo Answers had turned to poo as my obscure Mac & Powerpoint question had not received any quality answers. I gave it another shot, and within 2 minutes, my question was answered.

For anyone really, Yahoo Answers is the place to go when Google & Wikipedia have not been able to answer your question.

Particularly now as they use the text in your question to try to automatically categorize the question. I am actually using the exact same technique in a project I can tell more about soon… :)

David

The million dollar homepage, life & death version

July 29th, 2008

My deep rooted hatred towards the “Million Dollar Homepage” stems probably by around 99% from pure unadulterated envy. But there is something else in there as well, something slightly more real. I mean, this is an interesting concept online - because the complete nothingness that is the draw actually becomes somethingness when the whole party takes off - i.e., buying a pixel on a homepage potentially becomes (and in this case, likely became) a whole lot of traffic to your website.

If that traffic was worth anything or not is another question completely. One that I will not discuss now.

What I want to discuss is the Swedish (I suppose) Cancer Foundations new campaign dubbed (freely translated by me) “The 32nd of July - Be a part of creating a new day”. The idea here is to sell seconds to create a new day. The seconds cost 20SEK each. Which means that this campaign is intended to generate 1,728,000SEK, or roughly 300,000USD.

That is fine, I am still onboard.

So, how did they chose to market this little gimmick? Hardcore online stuff? Hardly, and if they did it was a miserable failure as I have seen nothing of it. They did, however, chose to go hardcore offline. I have seen these posters everywhere.

(Slightly off topic: one of the absolutely most active advertisers in the Swedish telecom industry is “3″. They spend hundreds of millions of Swedish Crowns yearly on all types of advertising. One day, someone remarked passingly to me that “they need to recoup that money, somehow” when I was complaining about their evil cost structure. That one comment has stayed with me since, and as such I find it somewhat tasteless to see charities spend money on ads.)

But those ads probably did not cost over 300,000USD, so we are probably fine. Right?

Well, wrong. As of today, 2-4 days before a presumed deadline (depending on time zone and if or if not you count the 32nd as an actual day) they have gathered all of 55 minutes. That means that cash money in the bank as of now is around 64,000SEK or around 11,000USD. That money has not by any means covered the ad campaign cost.

So, therefore I say that this was a failure.

That being said, I must make one point wholly and fully clear: a failed campaign is not indicative of overall failure. Indeed, many of my campaigns have had “success rates approaching zero”. (I don’t know the exact definition of this defense mechanism, but being able to say “success rates approaching zero” simply makes it easier to take than “disastrous failures”.)

No, it is not the failure of the campaign as such that upsets me. It is the idea of trying to apply a fully and wholly online concept to tired commuters half-reading ads on the side of the road on their way to work. This could have been great if the communication & marketing campaign was executed by some web marketing ninjas rather than the tired, stale and old fashioned media agencies eager to sell their old fashioned offline channels. (Not saying that all offline channels are bad in all cases - there are many good uses for them.)

Back to the point: in any and all activities today including any type of communication, the web must be a part from the very beginning. In every meeting discussing advertising, PR, HR-recruiting, crisis management, market expansion, mergers & acquisitions and practically everything else - make sure you have a web savvy individual close at hand. She or he might not always intervene, but when she or he does, you will be glad. Likely, she or he just made you more effective and saved you money and time.

David

Proudly introducing Riffreport.com

July 15th, 2008

As I work with many different clients, I tend to manage many different Adwords accounts. I do so with a smile on my face, as I know that Adwords campaigns can generate much more than traffic - in fact, it is a tool I always use when creating keyword lists, identifying target groups, and analyzing behaviors.

One of the major holes in the Google Adwords offering has for me always been the reporting. Sure, the tool generates great reports, but they are not formated for anyone without some knowledge. Basically, I find myself using the .csv for Excel file to generate better looking reports which I then send to my clients.

Well, no more of that!

Riffreport.com is a tool developed by my good friend and general web development genius Iyad in Jordan based on an idea I had. It lets you import a .csv file from Adwords and generate a Microsoft Word or .pdf file ready for emailing.

All you need to do is create a keyword performance report, export it as .csv for Excel and upload it into the system. You can customize further there.

Please note that this is fully and wholly an alpha release. I will be updating further during the week. If you have thoughts or comments, please feel free to send them to me.

David

Generating Online Traffic v1.02

July 8th, 2008

Some updates. Primarily, I have switched the word order to “Generating Traffic Online” to “Generating Online Traffic”, and by doing that I gave myself the chance to add offline channels to the document. It feels natural not to constrain myself to online channels - all we want is traffic, right?

Generating Online Traffic v1.02

For a PDF version of the above image, please click here.

David

Blog strategies, political influence online & Karl Rove

July 8th, 2008

I read with a combination of shock and horror the first page (sort of - not in a national paper, but in a weekly publication focusing on media and communications) that Karl Rove (a smart, clever and particularly successful political strategist I love to hate) had told the Swedish government to create and implement a blogosphere strategy. In this case, I believe it was in response to the blog storm created by the passing of the FRA-law.

Now, would one expect that the ruling parties of a top 10 country (out of a Internet penetration, usage etc. perspective) would have a blog strategy in place? I would think so. And in all fairness, they probably do. After all, our foreign minister has a very popular and sometimes lively blog.

But it needs to become better, stronger. The happenings in the blogosphere should not be complete surprises to the ruling party.Now, the fact that blog monitoring tools are all but useless when we move away from English is another fact. Put 25 interns on continually surfing, gathering, analyzing and suggesting. Do whatever it takes!

That sums up my feeling of shock. The feeling of horror is a bit more difficult to manage. When I read the article, there was a hint, a little tiny indication that a “blog strategy” was new/foreign/odd/unnecessary. I have partaken in the development of such strategies for some small and huge companies, and let me tell you: if created and disseminated correctly, it can be business critical. It can make you money. It can save you.

I hope that communications directors across the globe are at least considering the implementation of blog strategies and policies. Managing the big scary blogosphere, as well as dictating how employees may or may not act when blogging is extremely important.

David